The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Review and evaluate credit application
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Review application to determine customer details and amount of credit required Completed |
Evidence:
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Check existing customer records for payment history and credit standing Completed |
Evidence:
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Obtain customer credit rating in accordance with credit management procedures Completed |
Evidence:
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Establish credit rating and customer's ability to repay any credit advances Completed |
Evidence:
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Observe relevant legislation, codes, regulations and standards Completed |
Evidence:
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Approve or decline application in accordance with organisational policy Completed |
Evidence:
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Decline credit application
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Explain the decision to decline credit application to the customer Completed |
Evidence:
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Offer and discuss alternative arrangements as necessary Completed |
Evidence:
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Advise customer of appeal rights where appeal provisions exist Completed |
Evidence:
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Negotiate credit application details with customer
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Negotiate and agree payment arrangements with customer where approval granted Completed |
Evidence:
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Escalate difficulties experienced in customer negotiations in accordance with enterprise policy Completed |
Evidence:
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Complete administrative arrangements
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Complete and forward appropriate documentation to customer Completed |
Evidence:
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Organise credit arrangements and record details in accordance with enterprise policy and legislative requirements Completed |
Evidence:
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Clearly notify customer of payment arrangements in accordance with enterprise procedures Completed |
Evidence:
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Regularly monitor and follow-up customer commitments Completed |
Evidence:
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Resolve any outstanding issues relating to credit application in an efficient and timely manner Completed |
Evidence:
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